Saturday, December 28, 2019

Introduction to Health Care System - 1671 Words

1.0 INTRODUCTION 1.1.1 BACKGROUND The explosion of information technology has opened a new realm of communication and information technology. This has given enlightenment and development to many fields which affect our lives directly or indirectly, these does not exclude medical record system. A medical record in general is a systematic documentation of a single patients long-term individual medical history and care. The term Medical record is used both for the physical folder for each individual patient and for the body of information which comprises the total of each patients health history. (Moyle, 1976). The information contained in the medical record allows health care providers to provide continuity of care to individual†¦show more content†¦Also, the objective of this project is to design a relational database that will enable easy storing and effective retrieval of patients’ health records. Also, it is to make the system very fast so as to avoid students, staffs, workers, staying for long before provided the needed service. In addition, another objective is to design and develop an application which will be used to communicate with the back-end (database) to store and retrieve information. The specific objective is the Business Logic (the middle layer). This is the layer that connects the database with the interface. 1.4 SCOPE OF THE STUDY This project is a design and implementation of an Electronic Medical Record System as a stand-alone application for the Health Care Centre, Obafemi Awolowo University. This system is not web-based due to the level of technology of the staffs and some other reasons. This system also does not cover the transfer of patients to other hospitals which happens in exceptional cases. This project also does not cover the technologies of experiments and how they are been carried out on patients. The result of such experiment carried out on patient is covered. DEFINITION OF TERMS Records a. Patient health record: is the primary legal record documenting the health care services provided to a person in any aspect of the health care system. The term includes routine clinical or office records,Show MoreRelatedHealth Care Management Problem Assessme1522 Words   |  7 Pagesï » ¿Health Care Management Problem Assessment Description Assessment Preparation Effective decision making requires the ability to consistently identify and choose the best option from multiple possibilities. It also requires imagination and logic. Applying the critical thinking process in your professional life will help you disassemble complex health care management problems and better understand the factors that influence your thinking, along with the potential implications of your decisions. InRead MoreAustralia s Health Care System1673 Words   |  7 Pages1.0 Introduction Health expenditure1 results when funds are spent on health goods and health care service delivery and this can either by borne by government or non-government bodies such as private health insurers and even individual citizens. Since the implementation of universal health insurance in 1984, Australians have had a health care system that consists of government and a combination of public and private financing. Australia has struggled2 to maintain its long-held and often-tested commitmentRead MoreLifetime Community Rating System for Healthcare898 Words   |  4 Pagesthe lifetime community rating system to be put in place, something which has failed to be introduced to Ireland even though it has been a major topic of discussion since 2001 (Dowdall 2013). The introduction of this system would be beneficial for the private sector as it would entice more young people into the market. Cheaper premiums would be offered to young customers in comparison to more expensive premiums being charged to older people who wish to take out health insurance later in life (RyanRead MoreThe Jordanian Healthcare System Essay1085 Words   |  5 PagesIntroduction Jordan is an Arab country, situated in the Middle East, bordered by Syria, Saudi Arabia, Iraq and Israel. Located at the crossing point of a number of major highways which connect the Middle East, the country is strategically important, but also the destination for successive waves of immigrants. Jordan’s large immigrant population has created an significant and lasting impact upon the nature of the country’s health care system. History of Health Care in Jordan The Hashemite KingdomRead MoreHealth Information Technology : Effect On Patient Care1697 Words   |  7 PagesHealth Information Technology: Effect on Patient Care Introduction The prevalence of health information technology (HIT) has become very popular in the United States. This innovation continues to grow indicating no end and marks the current trend in the healthcare industry and will continue to play a major role in the later future. What impact does technology play on patient Care? According to Cliff, (2012) patient care technology is designed to meet the patients’ personal needs, values and preferencesRead MoreImportance Of Information Technology And The Healthcare Industry1452 Words   |  6 PagesAlum0001@stthomas.edu I. Introduction. II. Background Information A. What is Information Technology B. Information technology and the healthcare industry. C. Facts about Information technology and its application in Healthcare 1.0 Strategic Analysis – Industry. 1.1 Strategic Analysis – Competition III. Healthcare Information Technology Adoption, Quality and Costs IV. Problems With health Information technology V. Potential Solutions to problems associated with Health Information technology. VIRead MoreEssay on ReporttotheCOO1222 Words   |  5 PagesReport to the COO Shiji Tom Philip GCU Health Care Information Systems and Technology HIM-615-0500 Mike Tighe June 8, 2015 Report to the COO The introduction of information systems in health care industry has made enormous development in patient care and satisfaction. The interoperability of the different systems with in a organization is important to achieve effectiveness of the system. The process of developing and integrating the information system is time consuming, complex and costlyRead MoreSicko: Health Insurance1226 Words   |  5 Pagesanother health care system for the US? Sources : The movie ‘Sicko’ Outline Introduction What is the movie about? 1st body paragraph Topic sentence: What is wrong about the American health care system? Support: 2nd body paragraph Topic sentence: What are the possibilities to change it? Support : 3rd body paragraph Topic sentence: And if they are going to change it, which healthcare system would they take as an example? Conclusion: The health care system in theRead MoreUkraine Grant Proposal Essay1206 Words   |  5 PagesGrant Proposal Regarding Health Reform of Ukraine Addressing Two Key Building Block Areas: Financing and Leadership/Governance Minister Ambika Rautray, Minister of Health for Ukraine September 7, 2017 Table of Contents Abstract†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦2 Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 Health Care Reform...........................................................................................................4 Recommendations†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Read MoreThe Australian Healthcare Reform : The Canadian Health Reform1461 Words   |  6 PagesAssignment Introduction Healthcare funding approaches differ from country to country with regular debate over health reform and healthcare for the future. As additional funding is not always a feasible option, health resource allocation and health finance need to be well managed to achieve efficient outputs. Health resource allocation is the allocation and management of healthcare resources or healthcare rationing (Encyclopedia Britannica, 2014). Health finance refers to ‘function of a health system

Friday, December 20, 2019

The Equality of Marriage - 1021 Words

Marriage Equality is legal action on marriage of same-gender couples. On the other hand, did you know that marriage equality has been discriminated and continues to be an issue amongst society all over the world? Many people oppose the issue while others fight to ensure equality. The homosexual community does not have the same access to rightful benefits equal to the way heterosexual couples do. Responsibilities and legal benefits are offered by marriage to protect the couples’ families. Marriage itself include more than thousands of protection and federal benefits which are much needed by opposite-gender couples in the same way as heterosexual couples. The issue that needs to be addressed is that there needs to be an end of inequality concerning gay marriage to ensure same sex couples have the same protection, responsibilities, and legal benefits as heterosexual couples do. Without consideration of any sexual orientation, the mission is to secure legal civil marriage for all. Studies show that children raised by same-gender parents manage and succeed the same way as being raised by opposite-gender parents. Further Research has documented on how there is no relationship between parents sexual orientation and any measure towards a child’s physiological, emotional, and/or behavioral adjustment. Homosexual parents are just as capable as caring for their children the same way statistics inform. Results to children after being raised by a gay couple show no risk on them. TheShow MoreRelatedMarriage Equality And Equality, Trust, Acceptance, And Marriage1022 Words   |  5 PagesAccording to Webster’s Dictionary, the definition of marriage is â€Å"the state of being united to a person of the opposite sex as husband or wife in a consensual and contractual relationship recognized by law† (â€Å"Marriage† def. 1), but is that all there is to it? A marriage should be based upon compassion, trust, acceptance, and most importantly, lov e; marriage has nothing to do with your gender, so why portray it to be? Marriage equality or having only opposite sex in order to have a happy and successfulRead MoreMarriage Equality2061 Words   |  9 PagesSame sex marriage is one of the most controversial trends that appear in the world today. In today’s society most of us are taught that a marriage should be a union between a man and a woman, as well as, same sex relationships being a sin because it is looked down upon by God. Despite the criticism of gay marriage many states such as Massachusetts, California, New York, and Oregon have made same sex marriage legal. In the fight for gay marriage political essay such as â€Å"Gay â€Å"Marriage†: Societal Suicide†Read MoreMarriage Equality in Ireland4471 Words   |  18 PagesRepublic of Ireland. The issue is marriage equality in Ireland and how maintaining civil partnership is discrimination. There are many advocates of same-sex marriage and I choose to e xamine the Marriage Equality campaign. It launched in 2008 and followed the gay movement since then. It is a national, non-profit, advocacy organisation whose aim is â€Å"to achieve equality for lesbian, gay, bisexual and transgender (LGBT) people in Ireland through the extension of civil marriage rights to same-sex couples†.Read MoreThe Issue Of Marriage Equality1393 Words   |  6 Pages Marriage Equality Sydney Sedlack The University of Akron 30 March 2015 â€Æ' Abstract This paper examines the rising issue of marriage equality and LGBT rights and the myriad of differing social stigmas of each. Covered more and more frequently by the mass media, equality for people of all sexual identities and orientations is rapidly becoming the most important human rights issue in the United States. This paper deduces a viewpoint on equality as a legal issue completely separate from religiousRead MoreMarriage Equality And The Rights1824 Words   |  8 PagesMarriage equality seems so simple when first spoken of. Either people should be allowed to marry someone of their own gender or they shouldn’t. However, like so many seemingly black and white issues, marriage equality is an exceedingly complex issue involving several levels of government and a confusing patchwork of bandaid-like laws that serve as points of contention in every community in which they exist. Somewhere around 15.8 million American’s can be classified as gay or lesbian and untold oth ersRead MoreAustralian Marriage Equality2566 Words   |  10 PagesAustralian Marriage Equality is a national organization actively working to achieve ‘equal marriage for all consenting adults’ with the belief that an individuals’ sexuality ‘should not affect their legal rights and responsibilities under Australian marriage law’ (Australian Marriage Equality, 2014). The purpose of this report is to draw attention to the importance of marriage equality in an Australian context. The purpose of this report is to encourage lobbying and advocacy, while also educatingRead MoreQuestions On Issues On Marriage Equality1324 Words   |  6 PagesKay Kaeun Ji PLSC 428 Assignment 1 Issues on Marriage Equality One of the biggest LGBTQ issues at stake right now is the legalization of marriage equality. Marriage inequality is an issue that effects the entire LGBTQ community because they are not given the constitutional rights due to their sexual preferences. The LGBTQ community is fighting for laws to fully legalize same sex marriage in the United States of America and fighting for the acceptance for their decisions. Today, although there haveRead MoreGender Equality in Marriage in Islam1265 Words   |  6 PagesWhat does â€Å"Marriage† mean? According to the Collins dictionary: â€Å"Marriage is a contract made by two people to live together† According to the Oxford dictionary: â€Å"The formal union of a man and a woman, typically as recognized by law, by which they become husband and wife† According to the Merriam Webster dictionary: â€Å"The state of being united to a person of the opposite sex as husband or wife in a consensual and contractual relationship recognized by law† In general, it can be described as a relationshipRead MoreChristian Churches and Marriage Equality1304 Words   |  6 PagesIn America, marriage is generally regarded as a constant, never changing commitment that has stood firm throughout the ages. However, this image is perhaps more distorted than most realize. In reality, marriage has evolved through the years, mostly for the better, but occasionally it takes a turn for the worse. The first records we have of marriage are from the Bible. Sometime before 500 BC, Abraham was married his half-sister, Sarah. To gain riches and political power, he forced her to sleep withRead MoreMarriage Equality : The California Supreme Court897 Words   |  4 Pagesstill continues over marriage equality. In 2008, the California Supreme Court ruled that same-sex couples had the right to get married. 18,000 same-sex couples were married throughout the state. Six months later, voters passed Proposition 8, a ballot initiative, which defined marriage as between one man and one man in California. In the article published by Marriage Equality USA, Prop 8 Hurt My Family – Ask me how, discusses Proposition 8 before it was overturned. Marriage Equality USA describes their

Thursday, December 12, 2019

Emotional Intelligence for Journal of Sciences -myassignmenthelp

Question: Discuss about theEmotional Intelligence for Journal of Social Sciences. Answer: Nursing professionals need to be emotionally and physically capable to provide quality care to patients and ensure patient safety. Researchers are of the opinion that until date intelligent quotient was considered the main standard for accomplishment among different individuals but emotional intelligence is now considered an important attribute in nursing professionals. Nurses who have high level of emotional intelligence have enhanced capacity for comprehending as well as perceiving not only their own feelings but also feelings of others (Feather, 2009). Nurses who possess such skills can not only ensure patient safety but also can initiate respectable association with others and increase the efficiency by which they communicate with nurses. The National, which is one of the most important dailies in UAE has stated that recently nurses are suffering from verbal abuse, aggression as well as violence by their own fellow colleagues at workplace. This shows poor emotional intelligence a mong the perpetrator healthcare professionals. When survey was conducted among 663 nursing staffs at Dubai Hospital, 36% respondents claimed that they had faced violence, non-verbal aggression and others. 60% respondents said that they had faced lateral violence in workplace. Bullying and ostracism are the main issues that result in development of stress ("Nurses face violent behavior at work", 2018). Therefore, healthcare professionals need to develop high emotional intelligence to develop a better workplace. Nurses with high level of emotional intelligence can also guarantee an administration as well as leadership traits by which they can lead other members of the wards and thereby enhances their working skills on the wards. Proper leadership of such nurses helps in managing teams that provide the best outcome for their patients (Gullien Florent Triacy, 2015). The assignment will mainly explain the trait of emotional intelligence, its significance in the administration and provis ion of safe care to patients, its importance in administrative pyramid and developing proper leadership skills. It will also show how nurses with poor Emotional intelligence results in poor service delivery and patient care management. Emotional intelligence can be defined as the capacity of an individual to screen his or her own feelings as well as other feelings and thereby distinguish between different individuals based on their traits and communications. Then the individual uses this data to guide his or her physical and mental capabilities and bring out the best outcomes. It includes different attributes like self-awareness, self-administration, social skills, social awareness and relationship management. Firstly, self-awareness can be described as the attribute that reflects their own comprehension of the feelings as well as that of the others. This attribute also helps the individuals to possess the ability to express the feelings in a certain manner that is liked and expected by others (Micaelangelo, 2015). Those individuals who possess this attribute are found to be delicate and they remain ready to foresee the reaction of others to a definite feeling. Another important attribute is self-management. This a ttribute helps the individuals to allude to a limit where the person is able to control his or her own feelings in order to help in developing a considerable domain. Such a domain would be such that it would make the group feel glad, respected, propelled and have high self-regard. This will ultimately help in influencing the occupation of profitability. This is usually done by making an effectively trustable environment. Moreover, the different social abilities of the individuals mainly help in alluding to the comprehension of the feelings of the others and the ways such individuals react to the different surrounding situations. Leadership is determined as the trait by which an individual develops the ability to utilize their interpersonal abilities so that a particular objective can be achieved by influencing others. Two types of leadership styles are found to be used by modern day leaders. These are the transformational styles and the transactional styles. The former style mainly believes in accentuating on moving and persuading the adherents so that positive results are obtained in the working environment. Effective leadership is mainly associated with increased state of emotional and social intelligence so that the leaders can engage themselves in effective feedback giving and taking sessions (Rankin, 2013). Transactional leadership on the other hand maintains compliance with the followers through methods of rewards and punishments. Recent researchers are of the opinion that individuals can achieve emotional intelligence only when have high level of emotional intelligence. EI is indeed important in nursi ng leadership also as this attribute helps individuals to perceive, manage and thereby evaluate emotions in others or in groups. Emotionally intelligent leaders can handle adverse situations effectively by understanding people emotions and thereby communicating effectively to overrule any conflicts and maintain smooth workflow. Two important models of emotional intelligent are put forward by eminent researchers. The first one is the Ability model. Caruso, Salovey and Mayer have proposed this. According to the authors, emotions are an integral part of an individual by which they can comprehend their social surrounding. This model is seen to possess four important levels. The first level usually guides the individuals in developing skills that are needed to understand and thereby interpret others feelings through facial expressions. The second level is mainly focused on utilizing feelings that helps in directing the thinking process. This means by putting two clashed feelings against each other and thereby characterizing the ways by which one can successfully responding to such situations (Sadri et al., 2012). The third level mainly incorporates the attributes by which one can comprehend the feelings that mainly include characterizing the feelings and thereby determining the respective association with the ch anges in them. The last level mainly incorporates the ability of an individual to oversee feeling through effective ways of dealing with sentiments of oneself as well as with that of the other. Researchers are of the opinion that individuals who can manage feelings effectively can participate in subsiding anger as well as anxiety in itself and among others (Tyczkowski et al., 2015). Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) successfully helps in assessing individuals in the four levels. Goleman Model on the other hand is mainly considered as the blended model of emotional intelligence that contains five abilities categorized in two sets. These are the individual skills and the social skills. Individual skills set is mainly seen to contain attributes like self-control, mindfulness and inspiration. In any case, social skills mainly comprise of the attributes that include sympathy and aptitudes. These help in reflecting comprehension of others emotions and concerns. Researchers have suggested that self-awareness is one of the most important principles of emotional intelligence. Although it done not directly influence the image which is possessed by the leader but can hold a significant position in empowering leaders to successfully perceive, consider and thereby manage their feelings. These are done keeping in mind the end goal that helps in increasing the group or teamwork attributes. This ultimately helps in reducing the amount of stress and thereby enhances retention and job satisfaction. It also helps to encourage group functions and improving the better correspondence between the members of the group (Salekzamani, 2009). Leaders who have high level of emotional intelligence help in ensuring better efficiency at work and hence development of positive environment. Emotional intelligence also help in decreasing stress as it gives the individual the scope to adjust with it and receive criticism without breaking down. Researchers have stated tha t emotional intelligence remains intricately associated with transformational leadership style that thereby has positive outcomes in domains of effective group performance. Researchers are of the opinion that emotional intelligence is highly significant for nursing managers as these skills helps them to maintain the nursing staff. This skill increases the nursing leaders capacity to increase the employment satisfaction among the nurses and prevent them from burning out. It also helps in employee retention. Leaders with high level of emotional intelligence will help in diminishing the complicacy of work among the nursing members that will in turn increase job satisfaction (Curtis et al., 2011). It helps in developing proper relationships among the team members that helps in developing sound environment that helps in providing best care to patients. Nursing leaders with high emotional intelligence helps in developing superiors rate of staff maintenance, patience satisfaction, efficient organization workflow and reducing mistreatment by promoting effective collaborative work. Leaders can also encourage effective communication among the different parties to manage conflicts successfully and to stay away from biasness in workplace. This ensures a happy workplace that in turn increases patient safety and patient satisfaction. Managerial pyramid is mainly seen to be composed of three important levels. These are strategic, tactical as well as operational. Strategic level is the highest level in the administrative pyramid where the leaders require more learning in comparison to the other levels. In the operational level, technical skill is important and communication attributes are important at all levels (Afolabi et al., 2010). Often there are huge debates about the specific roles of managers and supervisors. The role of the managers is to take decisions about what the unit would be functioning like its purposes, roles, functions and many others. The managers are also seen to make commitments and take decisions that require expenditure of significant unit resources. One marked difference, which is observed is that the managers have significant external focus comprising of the worlds outside of the unit whereas the supervisors mainly have the role that ensures more internally focused duty of implementing the decision of the manager through the work of the employees. When the managers decide what to do, the supervisors have the duty in deciding strategies about how to do the work and how to achieve the goals that are set by the managers (Landa, 2010). Supervisors are mainly seen to conduct the same work at the daily basis that the subordinates do. However, managers do not conduct the daily activities of the u nit as a regular part of their work. They may do the work on an exception basis of may get involved in solving the most difficult problems faced by the units. Low emotional intelligence may result in severe impacts on both the group as well as leaders. When group members have low emotional intelligence, it might not affect profitability largely but may influence the inspiration of the staff as well as their efficiency. If the leader would not have proper emotional intelligence, he will not be able to develop teams who are emotionally connected. This would result in development of burnouts among the members as they would not be able to emotionally attach with each other and share their concerns, issues and pressures of both professionals and personal lives. The leaders who have low EI result in affecting the efficiency in winding up with a lower sense of duty among the different employees towards their employment responsibilities (Sadri, 2012). They cannot deal with stress effectively, their absenteeism increases and these results in work insecurity that affects the working climate and in turn the productivity. Nursing domains should possess individuals who have high levels of emotional intelligence and this who does not have must engage in effective developmental programs to brush their skills or emotional intelligence attributes. Emotional intelligence can be enhanced by providing consistently helpful and constructive feedback to others, reinforcing with different types of instructive sessions and advises, taking proper examination and thereby including leadership development program. Researches conducted over the years have shown that healthcare professionals who have high level of emotional intelligence are not only successful in their own lives but also influence their collages and have great contribution to a smooth workplace. Nurses with emotional intelligence can thereby ensure patient satisfaction, effective teamwork, conflict resolution, overcoming power struggles and achievement of organizational goals (Resuena et al. 2014). Therefore, from the above discussion it becomes clear that emotional intelligence is an important attribute that should be possessed by all healthcare organizations. This attribute helps leaders and managers to be ready to deal with the feelings and emotions of the staffs in the healthcare sectors and thereby inspire them for achieving the objectives of the organization successfully. This attribute helps nurses to connect with them emotionally and thereby providing enhance safe patient care. This helps the patients to achieve higher satisfaction. Such attribute also enhances organizational efficiency, maintain job satisfaction of the workers within the organization and thereby reduces the chances of occurring of burnouts among the nurses. This helps in increasing productivity. The absence of emotional intelligence negatively affects group members as well as the leaders. It results in staff turnovers, decrease capacity of the staffs and many others. This will result in development of insecurities in the workplace and lack of emotional attachment will result in job stress and hence improper service delivery. References: Afolabi, O. A., Awosola, R. K., Omole, S. O. (2010). Influence of emotional intelligence and gender on Job performance and Job satisfaction among Nigerian policemen. Current Research Journal of Social Sciences, 2(3), 147-154. ISSN: 2041-3246 Curtis, Elizabeth A., Jan de Vries, and Fintan K. Sheerin (2011) "Developing Leadership In Nursing: Exploring Core Factors". British Journal of Nursing 20.5: 306-309. Print. Feather, R. (2009). Emotional intelligence in relation to nursing leadership: does it matter?.Journal Of Nursing Management, 17(3), 376-382. https://dx.doi.org/10.1111/j.1365-2834.2008.00931.x Guillen, L., Florent-Treacy, E. (2015) Emotional Intelligence and Leadership Effectiveness: The Mediating Influence of Collaborative Behaviors. SSRN Electronic Journal. https://dx.doi.org/10.2139/ssrn.1759991 Landa, J., Lpez-Zafra, E. (2010). The Impact of Emotional Intelligence on Nursing: An Overview. Psychology, 01(01), 50-58. https://dx.doi.org/10.4236/psych.2010.11008 Michelangelo, L. (2015). The overall impact of emotional intelligence on nursing students and nursing. Asia Pacific Journal of Oncology Nursing, 2(2), 118. https://dx.doi.org/10.4103/2347-5625.157596 Nurses face violent behaviour at work. (2018).The National. Retrieved 13 March 2018, from https://www.thenational.ae/uae/health/nurses-face-violent-behaviour-at-work-1.240319 Rankin, B. (2013). Emotional intelligence: enhancing values-based practice and compassionate care in nursing. Journal of Advanced Nursing, 69(12), 2717-2725. https://dx.doi.org/10.1111/jan.12161 Resuena, Suzhie (2014) "The Three Models Of Emotional Intelligence The Performance Institute". The Performance Institute. N.p., Sadri, G. (2012). Emotional intelligence and leadership development. Public Personnel Management, 41(3), 535-548. https://ppm.sagepub.com/content/41/3/535.short Salekzamani Y (2009) "An Introduction of Emotional Intelligence and Its Role in Medical Education: A Brief Review of Literature". Journal of Medical Education 13.3: 101-104. https://journals.sbmu.ac.ir/jme/article/viewFile/4517/3970 Tyczkowski, B., Vandenhouten, C., Reilly, J., Bansal, G., Kubsch, S., Jakkola, R. (2015). Emotional Intelligence (EI) and Nursing Leadership Styles Among Nurse Managers. Nursing Administration Quarterly, 39(2), 172-180. https://dx.doi.org/10.1097/naq.0000000000000094